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Know, Check, Ask,” Medication Safety Campaign

Posted by | Administration Officer | Date: 11 Jul 2019 | 10:05am

Dear Colleagues,


We are delighted to invite you to be part of the “Know, Check, Ask,” Medication Safety Campaign. We are aware that many health and social care professionals are in a good position to support the campaign, by encouraging people to bring a medicines list to appointments and potentially having campaign materials e.g. posters on display in waiting areas for out patients. 


It might be helpful for you to be aware that:


The HSE’S National Medication Safety Programme (Safermeds) has developed a campaign in line with the World Health Organisation (WHO) Global Patient Safety Challenge, “Medication Without Harm”. The challenge aims to reduce severe avoidable medication-related harm by 50% over the next 5 years.


The campaign encourages people to:


·         Know your medicines and keep a list

·         Check that you are using the right medicine the right way

·         Ask your healthcare professional if you’re unsure


As we engaged with a broad range of stakeholders, we received varied and valuable feedback, which helped us to refine the campaign focus and materials. Hospital staff highlighted how patients sharing the list of their medicines with them makes care safer and easier when they are admitted or at an out patient appointment.


The Know Check Ask social media campaign will run for two weeks in July and two weeks in September.


Campaign materials (posters and My Medicines Lists) will be available from community pharmacies in July, in collaboration with the Irish Pharmacy Union. Posters are being distributed to GPs in collaboration with the Irish College of General Practitioners and to HSE health centres and primary care centres.


Our invitation to you:


Support the campaign in your hospital. See the resources section on  ( ) for resources and suggestions on how to maximise the campaign impact. These include:

  • · Out-patient departments, pre-admission clinics and elective patients:  Enclose a blank medicines list with appointment letters, and make copies available at reception areas. Display posters and show videos on screens in waiting areas.
  • · Emergency departments: Make medicines lists available at reception and/or in waiting areas. 
  • · Consider including medicines lists with discharge information, with advice for people to complete at home so they have an up-to-date list for any forthcoming appointments.


We do not expect staff to fill in the lists for people, but rather promote that they keep one for their own needs and for interactions with healthcare professionals and anybody who helps them with their medicines, e.g. family members. 


Further information on the campaign can be accessed on The Safermeds team will be happy to support you via our email


Kindest regards,


Ciara Kirke                  Muriel Pate                                   Caroline Lennon-Nally                 Alison Cronin

Clinical Lead               Specialist Pharmacist               Quality Improvement Advisor      Administrator


National Medication Safety Programme

HSE National Quality Improvement Team




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