As Speech and Language Therapists we are accountable for the services we provide, including our productivity, activity and caseloads. As part of clinical governance, Speech and Language Therapist Managers are accountable for performance, productivity and ensuring safe service delivery. This role also includes supporting staff to appropriately manage their caseload.
Productivity, activity levels and caseload sizes are nuanced and are impacted by a number of factors. As part of clinical governance, the SLT manager role includes consideration of these factors when allocating and monitoring caseloads.
Factors to consider include:
IASLT does not recommend a specific activity level or caseload number for a number of reasons:
Any metrics and key performance indicators for Speech and Language Therapy must be considered in light of the nuanced nature of caseload management. IASLT continues to advocate for a comprehensive workforce plan to support adequate staffing levels of the appropriate grades in the Speech and Language Therapy profession.